Marketing Resources
Insider Advice on How to Increase Sales
How to Choose the Best Performance Marketing Call Center for Your Business
Current studies show that it will cost your business 25 times more, to attract new customers, than keeping an already existing customer. Therefore, you should ...
5 Powerful Benefits of Customer Retention
According to marketing expert Neil Patel, customer retention is “the process of engaging existing customers to continue buying products or services from your business.” In ...
Outsourcing: Is it for Your Business?
Did you know that consumers report that almost 70% of their buying experiences come from how the customer feels they are being treated during the ...
Call Center KPIs: 4 Ways To Tell If You’re Center Is Successful
The customer experience is extremely important to consumers; approximately 64% of people value it more than price. Customer service call centers play a huge role ...
Finessing The Fitness Experience: 3 Benefits Of Quality Customer Service
Owning a gym or fitness center is hard work. In addition to obtaining all the necessary equipment and ensuring it stays in good shape, you ...
How Can I Reactivate Inactive Customers?
Businesses can't afford to lose their customer base. Although bringing in new customers is always the goal of marketing, it can cost more to gain ...
Keeping Customers Engaged
Among the primary drivers of any business is reactivation of inactive customers. It is often inevitable that customers will come in waves, using your product ...
Things You Can Do to Keep Your Customers Happy and Improve Your Bottom Line
No matter what industry your business is in, one main goal is to bring in more revenue. While getting new people in your door or ...
What Can Artificial Intelligence Do For Your Call Center?
When it comes to crafting a quality customer experience, customer service call centers are a must. Whether your business is focused on outbound sales calls ...
Let’s Make Things Happen
Driven by our passion, integrity, and sheer determination, Unitel remains relentless to be the partner of choice within the industry.
“Unitel is a GREAT partner. Their unique approach on sales through customer service creates a powerful distribution channel for multiple product lines, and when compared to traditional order channels the cost can be up to 60% lower. They are a must have if you are interested in creating brand loyalty and extending the purchase life of your customer.”
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