Customer Engagement Specialists
Unitel has been providing premier customer engagement services for over 20 years – Whether you need a complete outsourced contact center, call overflow help, special short-term projects, or anything in between – we have the resources and expertise to exceed expectations.
Let’s Work Together to Create Your Perfect Marketing Strategy
Technology and Integrations
We employ state-of-the-art proprietary software and integrated computer systems that enable our engagement specialists to provide your customers with exceptionally intelligent service. We integrate with virtually all systems, or in isolation, and provide clients real-time access to revenue reporting; the ability to drill down into each campaign, each customer file, and each customer call. All partnered clients of Unitel have 360 degrees of visibility and transparency into the conduct of their agents professionalism and performance. We have an on-site IT department and use internal programmers to build custom integration solutions where needed at no additional cost to our client.
Trusted by Leading Organizations
National Direct Response Company Advertising on TV and Radio
51%
Increase in outbound sales
National Direct Response Skin Care Company Case Study
30%
Increase in top line revenue
National Direct Response Company Advertising on TV and Radio
51%
Increase in outbound sales
National Direct Response Skin Care Company Case Study
30%
Increase in top line revenueWe Boost Our Clients’ Bottom Line by Optimizing Their Growth Potential.
At Unitel, we strive to bridge the gap between front-end marketing and back-end monetization for every client we partner with. Driven by our passion, integrity, and sheer determination, Unitel remains relentless to be the partner of choice within the industry.
We Build Relationships
Our goal is to build a long-term relationship that is focused on your best interest. We strive to earn your trust through honest communication.
Proprietary Processes
We employ state-of-the-art proprietary software and integrated computer systems that enable our engagement specialists to provide your customers with exceptionally intelligent service.
Marketing Resources: Insider Advice on How to Increase Sales
Let’s Make Things Happen
Driven by our passion, integrity, and sheer determination, Unitel remains relentless to be the partner of choice within the industry.
“Unitel is a GREAT partner. Their unique approach on sales through customer service creates a powerful distribution channel for multiple product lines, and when compared to traditional order channels the cost can be up to 60% lower. They are a must have if you are interested in creating brand loyalty and extending the purchase life of your customer.”
Nationally Recognized Supplement Company
