Marketing Resources
Insider Advice on How to Increase Sales
Improving Customer Experience Using a Customer Call Center
Customer experience is still the number one selling point for most consumers. A customer call center is a way that you can ensure that your ...
Your Go-To Guide on How Not to Act While Engaging With Customers
Inbound sales calls are a happy medium between an email and a face to face conversation. While a phone call isn’t as personal as ...
BUSTED: 3 Myths About Call Center Outsourcing
Did you know that approximately 64% of people consider customer experience to be more important than price? Since so many consumers still depend on phone ...
Direct Response Marketing: What Are The Benefits?
Direct response marketing describes a technique used in sales that is designed to inspire an on-the-spot response and encourage a prospective customer to take advantage ...
Inbound Marketing: How Can It Help You?
When most people think of marketing, the image that generally comes to mind is that of outbound marketing: placing advertisements, contacting customers, and so on ...
Maintaining Customer Relationships with a High Quality Call Center
Maintaining customer relations is an ongoing challenge for any customer call center. Staying relevant to your customer base is an important part of keeping your ...
Is Outsourcing your Call Center Worth It?
Outsourcing your Companies Call Center Over 70% of businesses state that improving the customer experience is their number one priority. As any business owner, executive, ...
4 Things to Consider When Choosing an Outbound Sales Call Center
Every customer has a cost. Before a customer starts making you money, they will require at least some upfront investment. Brand new customers--those you haven't ...
The Importance of a Strong Inbound Call Center
Customer call centers are often one of the first points of contact between a potential customer and a business. They are the ones who answer ...
Let’s Make Things Happen
Driven by our passion, integrity, and sheer determination, Unitel remains relentless to be the partner of choice within the industry.
“Unitel is a GREAT partner. Their unique approach on sales through customer service creates a powerful distribution channel for multiple product lines, and when compared to traditional order channels the cost can be up to 60% lower. They are a must have if you are interested in creating brand loyalty and extending the purchase life of your customer.”
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