You Only Pay When We Succeed – Guaranteed!

You Only Pay When We Succeed – Guaranteed!

Customer Service Calls2021-09-30T12:53:24-04:00
Seamless Customer Interations

Customer Service Calls

Score loyalty points with active customers, reawaken inactive customers, and naturally create ambassadors for your brand.

Harness Your Social Proof

Complete call center solutions.

There will always be a need for customer service. Whether it’s unhappy or confused customers, your business will have to set time aside to address their concerns. However, you may not have the staff to handle such a huge demand or simply do not want the overhead cost burden that comes along with hiring an internal customer service team. At Unitel Performance Marketing, we have the capabilities to meet your customer care needs, at a fraction of the cost.

Dedicated Experts Who Care About Your Business and Customers

Our customer call center is filled with a dedicated team of experts who will educate themselves on your business goals, products, and services. They will be able to seamlessly answer any question a customer may have; to the customer, it will feel as if our representatives are in the same physical location as you are! We will work with all your customers the same way—with patience, timeliness, and empathy.

New Marketing Leaders

There are many reasons to choose our customer support call center. Unitel Performance Marketing provides a customized customer service experience. We can tailor our services to fit any need that your business demands. It’s also more affordable to have our agents handle your calls rather than hiring a full-time staff. Our team will provide your customers with the help they need, when they need it — no more long hold times. This way, you won’t risk losing customers due to poor customer support including dealing with returns or handing out refunds.

Proven Experience That Delivers Results

Our customer call center will prove to be the perfect solution for all your customer needs. We have successfully worked with all types of industries, allowing us to work seamlessly with any client. If you’re struggling to complete your primary responsibilities because you are inundated with customer service calls, let Unitel Performance Marketing alleviate that pain point. We’re prepared to provide the customer support your clients deserve.

Capture New Revenue Today

Customer Retention Is The Cornerstone

How Unitel Performance Marketing Will Help You Capture New Revenue

INACTIVE CUSTOMER FILE

Many consumers simply place an initial order from a company, and never order again. Sound familiar? Since inception, each dollar spent with Unitel has returned back $6 in revenue for clients. At Unitel Performance Marketing, we review your customer file for data integrity and usability across all customer types (inactive, up-sell, etc). We typically need up to 10,000 customer records to conduct an effective customer activation program.

PRODUCT AND SERVICE TRAINING

At Unitel, we’ve developed a proven, highly effective method to activate lost customers. We call it the Unitel Customer Re-activation Engine™, using our dedicated Concierge Consulting Service™. We dedicate a manager and team of Concierge Consultants™ who learn everything there is to know about your products and services. They then call upon your inactive customers, with no overlap on other accounts…. a truly dedicated team.

TECHNOLOGY INTEGRATION

We employ state-of-the-art proprietary software and integrated telephony and computer systems that enable our dedicated Concierge Consultants™ to provide your customers with exceptionally intelligent service. We can integrate with current systems being used, or in isolation, and clients can have real-time access to revenue reporting. Clients have the ability to drill down into each campaign, each customer file, and each customer call.

REACTIVATION RESULTS

Our team ensures we fully understand everything there is to know about your products, philosophy, and customer service. They survey, market research, resolve customer service issues, and sell your products every day in an exceptionally professional and repeatable manner. It is all done with white glove, concierge-like professionalism that enhances brand image, future loyalty, and Customer Lifetime Value.

Increase your sales

Our experience, knowledge, and industry intuition are the tools you need to make your campaign succeed.

Sales Chart

Grow your revenue

Our determination drives us that extra mile for every client in order to ensure the best possible outcome.

Traffic

Let’s Work Together to Create Your Perfect Marketing Strategy

Trusted by Leading Organizations

Unitel Performance Marketing

The Right Tools For The Right Solution. Every Time.

PARTNERSHIPS

Due to our flexible structure, we are always open to partners. This creates conditions for long-term and fruitful cooperation. Our individual approach to collaboration allows us to develop mutually beneficial relationships with each of our partners. When you partner with Unitel Performance Marketing, you can grow your value-added services and tap into new markets while ensuring your customers’ needs are always met.

PROMISE

The promise to the clients of Unitel Performance Marketing is to provide extraordinary customer service, illustrate it daily with consistent behaviors, and provide an exemplary level of service that is unparalleled by any competitor on the market. Every service that Unitel provides is executed passionately to ensure that each client is provided with the best service available while aiding the company to grow beyond its highest expectations.

PROJECTIONS

Unitel Marketing specializes in the direct response industry and will help you create and maintain your back end operation so that it becomes far more profitable. Unitel can generate millions of dollars for your company by segmenting your existing customer database and finding the “Best Third” of your current customers. We mine your existing customer database to maximize profitability while increasing your average customer lifetime value.

Let’s Make Things Happen

Driven by our passion, integrity, and sheer determination, Unitel remains relentless to be the partner of choice within the industry.

“Unitel is a GREAT partner. Their unique approach on sales through customer service creates a powerful distribution channel for multiple product lines, and when compared to traditional order channels the cost can be up to 60% lower. They are a must have if you are interested in creating brand loyalty and extending the purchase life of your customer.”

CEO

Nationally Recognized Supplement Company

Unitel Performance Marketing
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