Is Outsourcing your Call Center Worth It?
Outsourcing your Companies Call Center Over 70% of businesses state that improving the customer experience is their number one priority. As any business owner, executive, or manager knows, there are many different points where a customer touches the business. Each of these touches must be handled in a manner that is consistent with the image of the company, and ultimately lead to additional revenue either through more products or services purchased, referrals gained, or testimonials given. When it comes to performance marketing, outsourcing your inbound calls might be the best option for keeping the customer experience high. Inbound sales calls ...
4 Things to Consider When Choosing an Outbound Sales Call Center
Every customer has a cost. Before a customer starts making you money, they will require at least some upfront investment. Brand new customers--those you haven't served in the past--are 25 times more expensive than those who have already patronized your business. The objective in obtaining customers is not just to boost your numbers, but to use your resources in the most efficient way possible during the acquisition process. Targeting previous customers who have since become inactive is a great way to maximize the allocation of human resources. Because they are familiar with your business already, the barriers involved with getting ...
How Unitel Performance Marketing Will Help You Capture New Revenue
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National Direct Response Company Advertising on TV and Radio
51%
Increase in outbound salesNational Direct Response Skin Care Company Case Study
30%
Increase in top line revenueNational Direct Response Company Advertising on TV and Radio
51%
Increase in outbound salesNational Direct Response Skin Care Company Case Study
30%
Increase in top line revenueUnitel Performance Marketing
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